At The Hook Up Tackle Shop, we understand that getting your premium fishing gear quickly and reliably is as important as the quality of the products themselves. That’s why we’ve designed a delivery process that ensures your order arrives safely and on time, no matter where you are in the world. Our commitment to excellence extends beyond our curated selection of fishing tackle to the entire customer experience, including shipping and delivery.
Shipping Options
We offer two convenient shipping methods to meet your needs:
- Standard Shipping: For those who want their gear fast, we use trusted carriers like DHL or FedEx. This option costs $12.95 and delivers within 10-15 days after dispatch. Perfect for anglers eager to hit the water with their new equipment.
- Free Shipping: On orders over $50, we provide free shipping via EMS. This economical option takes 15-25 days after dispatch, ideal for budget-conscious shoppers who still demand quality without the rush.
Order Processing and Delivery Times
Once you place an order, our team springs into action. We process all orders within 1-2 business days, ensuring everything is carefully packed to protect your gear during transit. After dispatch, delivery times vary based on your location and the shipping method chosen. Whether you’re a tournament pro preparing for a competition or a weekend enthusiast gearing up for a relaxing trip, we strive to get your items to you as efficiently as possible. Please note that we ship globally, but exclude Asia and some remote areas due to logistical constraints.
Tracking Your Order
To keep you informed, we provide tracking information for all shipments. You’ll receive updates via email, so you can monitor your package’s journey from our warehouse in San Antonio to your doorstep. This transparency is part of our promise to deliver not just products, but peace of mind.
Returns and Support
If anything isn’t perfect with your delivery, remember our hassle-free return policy: you have 15 days from receipt to initiate a return. Our customer service team, reachable at [email protected], is always here to help with any questions about shipping, tracking, or returns. We’re anglers ourselves, so we know how crucial timely delivery is for your fishing adventures.
Thank you for trusting The Hook Up Tackle Shop with your fishing needs. We’re dedicated to ensuring your delivery experience is as smooth and reliable as the performance of our gear. Cast with confidence, knowing we’ve got your back every step of the way.