Welcome to The Hook Up Tackle Shop! These Terms and Conditions govern your use of our website megabasshook.com and all purchases made through our online store. By accessing our site and making a purchase, you agree to be bound by these terms.
At The Hook Up Tackle Shop, we’re passionate about fishing and committed to providing premium tackle to anglers worldwide. Our terms are designed to be fair, transparent, and focused on ensuring you have the best possible experience with our products and services.
1. Acceptance of Terms
By accessing, browsing, or making a purchase on megabasshook.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
2. User Obligations and Responsibilities
As a user of our website, you agree to:
- Provide accurate, current, and complete information during the registration and checkout process
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
- Use the website only for lawful purposes and in accordance with these terms
- Not use our website in any way that could damage, disable, or impair the site
- Not attempt to gain unauthorized access to any part of the website or its systems
- Be responsible for all activities that occur under your account
3. Products and Services Description
The Hook Up Tackle Shop specializes in premium fishing equipment including:
- Fishing rods (Casting Rods, etc.)
- Fishing reels (Casting Reels, etc.)
- Fishing lures (Bladed Jigs, Buzzbaits, Crankbaits, etc.)
- Fishing line (Braided Line, etc.)
- Fishing accessories (Carolina/Specialty Weights, Dropshot Hooks, etc.)
- Fishing apparel and clothing
- Fish care products
We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the colors or details of our products. All product descriptions are subject to change at our sole discretion without notice.
Product Availability and Limitations
All products are subject to availability. We reserve the right to limit quantities available for purchase and to discontinue any product at any time. In the event a product is out of stock, we will notify you and either cancel the item from your order or discuss alternative options.
4. Orders and Payment Terms
Order Process
When you place an order through our website, you are making an offer to purchase products subject to these Terms and Conditions. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order for any reason at our discretion.
Pricing
All prices are shown in US dollars and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time without notice, but changes will not affect orders that we have already confirmed.
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge your payment method for the total amount of your order (including any applicable taxes and shipping fees).
Order Confirmation
After placing an order, you will receive an email confirmation acknowledging receipt of your order. This email is not an acceptance of your order, but rather a confirmation that we have received it. Acceptance of your order and the formation of a contract between us will occur when we send you an email confirming that the goods have been dispatched.
5. Shipping and Delivery
We process all orders within 1-2 business days. Once your order is packed and leaves our dock, here’s how it gets to you:
Standard Shipping – $12.95
- Carrier: DHL or FedEx
- Transit Time: 10-15 business days after shipment
- Track your package every step of the way for peace of mind
Free Shipping
- Carrier: EMS
- Availability: Automatically applied to all orders over $50
- Transit Time: 15-25 business days after shipment
Please Note: We ship globally! However, delivery to parts of Asia and certain remote regions may be unavailable or subject to delays. Any delivery dates provided are estimates only and are not guaranteed. We are not responsible for delays caused by customs processing, weather conditions, or other factors beyond our control.
6. Returns and Exchanges
We stand behind the performance of every product we sell. If your new gear doesn’t live up to the hype, we’ll gladly accept returns and exchanges for most new, unused items in their original packaging within 15 days of you receiving your order.
Non-Returnable Items
For the safety of our entire fishing community and due to the nature of these products, we cannot accept returns or exchanges on the following:
- Fish Care products (e.g., medications, chemicals)
- Any item from our Clearance section (these are final sale items)
- Any used, damaged, or altered products, or items without their original packaging
Return Process
To initiate a return or exchange:
- Contact Us: Within 15 days of receiving your order, send us a return/exchange request to [email protected] using the provided template
- Wait for Approval: Our crew will review your request and email you a Return Merchandise Authorization (RMA) number and shipping instructions
- Ship It Back: Securely package the item(s) with all original packaging and include a copy of your order confirmation. Ship your return to the address we provide
Return shipping costs are the customer’s responsibility. Once we receive and inspect your return, we’ll process your exchange or refund.
Refund Timelines & Methods
We know you want your funds back fast to restock your tackle box. Here’s the breakdown:
- Processing: Please allow 5-7 business days after we receive your return for us to process it
- Credit/Debit Cards (Visa, MasterCard, JCB): Refunds will be processed to your original card. It may take 5-10 business days to appear on your statement, depending on your bank
- PayPal: Refunds will be issued to your PayPal account. This is usually the fastest method, with funds typically appearing within 24-48 hours
Please note: The original cost of shipping is non-refundable. For exchanges, we’ll cover the standard shipping cost to send your new item out.
7. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of The Hook Up Tackle Shop or its content suppliers and is protected by international copyright laws.
The “The Hook Up Tackle Shop” name and logo, and all related product and service names, design marks, and slogans are the trademarks or service marks of The Hook Up Tackle Shop. All other marks are the property of their respective companies.
No content from megabasshook.com may be reproduced, distributed, or transmitted in any form without our prior written permission. You may, however, download or print a single copy for your personal, non-commercial use.
8. Limitation of Liability
To the fullest extent permitted by law, The Hook Up Tackle Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- Your access to or use of or inability to access or use the services
- Any conduct or content of any third party on the services
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from our services
- Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our services by any third party
In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing or using our website or purchasing products.
9. Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to our collection and use of personal data as outlined in our Privacy Policy.
10. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.
Any dispute relating in any way to your use of megabasshook.com or to products you purchase through the website shall be submitted to confidential arbitration in San Antonio, Texas, except that to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in Texas.
11. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the revised terms. We encourage you to review these Terms and Conditions periodically.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: 3231 Scheuvront Drive, SAN ANTONIO, US 33576
Tight lines!
The Crew at The Hook Up Tackle Shop
